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support@freerangeent.com

FAQ's

ABOUT OUR CAUSES

We want to do more than create products with bold messages confronting the issues of the day.  So for every purchase you make with Free-Range, we donate a portion of our profits to a charity or charities chosen at checkout.

Free-Range utilizes the Give and Grow application from the Pledgeling Foundation to collect and payout all the donations from our customers and our company. 

Pledgeling Foundation is a 501(c)(3) nonprofit organization with a regranting program that efficiently distributes tens of thousands of donations each month from individual donors and businesses to their favorite causes.  

Once Pledgeling Foundation receives a donation, it is obligated, to the best of its abilities, to re-grant the funds, less processing costs, to the 501c3 organization specified by the original donor. Recipient charities must be US 501c3 non-profit organizations in good standing with the IRS. If we are ever unable to donate to the originally designated recipient nonprofit (for instance, if they closed down), we will donate to an equivalent organization.

At checkout, our customers can either choose one of the charities we have chosen, or simply do nothing, and the donation from their sale will be split amongst those charities.

ABOUT OUR PRODUCTS

All of our products are produced when you order them, on-demand, to avoid waste and keep our business sustainable. We go out of our way to use only the highest quality materials and processes. When you buy a product from Free-Range Entertainment, we produce it, package it and ship it to you.

  • T-SHIRTS, LONG SLEEVE T-SHIRTS, V-NECKS AND TANK TOPS
    The softest, smoothest, best-looking shirts and tank tops available anywhere.  Available in Men's & Women's styles and sizes, all shirts and tank tops are printed using a technology called Direct-to-Garment (or DTG), which lays down soft, durable, full color spectrum prints.

 

  • MEN's - REGULAR
    - Gildan 2000 Ultra Cotton Short Sleeve T-Shirt
    - The Gildan 2000 is a great go-to t-shirt. It has a classic fit (not form-fitting) and it's pre-shrunk, so it'll maintain its shape after being washed. The fabric is thicker than most other shirts we offer, as it's made of a heavier cotton.
    - 100% cotton*
    - Fabric weight: 6 oz (203 g/m2)
    - Pre-shrunk
    - Shoulder-to-shoulder taping
    - Quarter-turned to avoid crease down the middle
    - *Heather colors are 90% cotton/10% polyester

  • WOMEN's - REGULAR
    - Gildan 5000L Ladies Heavy Cotton Short Sleeve T-Shirt
    - A heavy cotton, classic fit ladies scoop neck t-shirt.
    - 100% cotton jersey
    - 5.3 oz. fabric weight
    - Pre-shrunk
    - Near-capped sleeves
    - Mid-scoop neck
    - ½ rib double needle collar
    - Missy contoured silhouette with side seam
    - *Antique cherry red is 90% cotton/10% polyester. 

  • WOMEN's - PREMIUM 
    - Anvil 880 Ladies Ringspun Fashion Fit Short Sleeve T-Shirt
    - 100% combed ring-spun cotton
    - 30 singles thread weight
    - Classic semi-contoured silhouette with side seam
    - Shoulder-to-shoulder taping
    - Seamed collarette
    - Double-needle stitched sleeves and bottom hem
    - Tear away label
    - Fabric weight: 4.5 oz.
    - You can't help but feel great in this fashionable, feminine cut, ring-spun tee from Anvil. It's soft, light and will hold up to repeated washings. Made of 100% combed ring-spun cotton, except for heather grey (contains 10% polyester), dark heather grey (65% polyester), heather green (65% polyester), and heather blue (65% polyester).

    • HOODIES
      - Gildan 18500 Heavy Blend Hooded Sweatshirt
      - This is your favorite hooded sweatshirt, it's soft, smooth and stylish. Perfect for cooler evenings.
      - 8.0 oz. fabric weight
      - 50/50 cotton/polyester
      - Reduced pilling and softer air-jet spun yarn
      - Double-lined hood with matching drawcord (adult style only)
      - 1x1 athletic rib knit cuffs and waistband with spandex
      - Double-needle stitching throughout
      - Front pouch pocket

    • MUGS - This sturdy mug is perfect for your morning coffee, afternoon tea, or whatever hot beverage you enjoy. It's glossy white and yields vivid prints that retain their quality when dish-washed and microwaved.
      - Ceramic
      - Available in 11oz (325ml) and 15oz (444ml) sizes
      - Dishwasher and microwave safe

    • PHONE CASES - This case looks sleek, but it's tough. Its solid construction fits your phone perfectly, and it protects from scratches, dust, oil, and dirt. The smooth finish also makes it stylish and easy to hold.
      - Made of a hybrid Thermoplastic Polyurethane (TPU) and Polycarbonate (PC) material
      - Solid, durable polycarbonate back
      - Flexible, rigid thermoplastic polyurethane sides
      - Precisely aligned port openings
      - Easy to take on and off
      - .5 mm raised bezel that keeps your phone's screen and camera from scratching on surfaces
      - Graphics are UV printed onto the case with a smooth, matte finish

      • SWEATSHIRTS - Gildan 18000 Heavy Blend Crewneck Sweatshirt
        - This sweatshirt will last for years. It is very comfortable and great for the holidays. Good quality material that needs no ironing.
        - 8.0 oz. fabric weight
        - 50/50 cotton/polyester
        - Reduced pilling and softer air-jet spun yarn
        - 1x1 athletic rib knit collar, cuffs and waistband, with spandex
        - Double-needle stitched collar, shoulders, armholes, cuffs and waistband
        - Quarter-Turned To Eliminate Centre Crease

      • THROW PILLOWS - Throw Pillow made from 100% spun polyester poplin fabric, a stylish statement that will liven up any room. Available in 18" x 18". Individually cut and sewn by hand, each pillow features a double-sided print (may vary by product) and is finished with a concealed zipper for ease of care. All throw pillows include the cover and insert.
        - 18x18 inches
        - 100% polyester
        - Printed, cut, and hand-sewn
        - Double sided print (may vary by product)
        - Zipper
        - Machine washable
        - Pillow insert included (handwash only)
        - Resilient polyester filling retains shape

      • TOTE BAGS - Our quality crafted Tote Bags are hand sewn using durable, yet lightweight spun polyester fabric. All seams and stress points are double stitched for durability. Available in 15" x 15" size, the tote bags are washable, feature artwork on both sides and a sturdy 1" wide cotton webbing strap for comfortably carrying over your shoulder.
        - 100% spun polyester fabric
        - Bag 15" x 15" (38.1cm x 38.1cm)
        - Capacity – 2.6 US gal (10l)
        - Maximum weight limit – 11lbs (5kg)
        - Dual handles 100% natural cotton bull denim
        - Handle length 11.8" (30 cm), width 1" (2.5cm)
        - Printed, cut, and hand-sewn

      AVERAGE DELIVERY TIME

      All of our products are produced when you order them, on-demand, to avoid waste and keep our business sustainable.

      We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (mugs, etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.

      98% of our orders are shipped within 5 business days, while more than a half of our orders are shipped within 3 business days or less.

      SHIPPING SPEEDS

      TO BASIC EXPEDITED
      USA 3-5 business days via USPS 
      3-8 business days via FedEx SmartPost
      1-3 business days via FedEx

      SHIPPING METHODS

      USA

      BY DELIVERY TIMES TRACKING NOTES
      USPS First-Class Mail 3-5 business days Yes This is ideal for lightweight packages and it's the most affordable USPS service that we offer. Maximum weight is 13 oz – this amounts to 1 shirt or 1-2 posters.
      USPS Priority Mail 1-3 business days Yes Shipping times for Priority Mail are typically quicker than First-Class.
      FedEx Smart Post 2-7 business days Yes FedEx Smart Post is also ideal for lightweight packages, but has longer delivery times than USPS First-Class. Please note: final delivery for Smart Post is sent through USPS.
      USPS ParcelSelect 2-8 business days Yes -
      FedEx Ground 1-5 business days Yes Ideal for sending heavy shipments (up to 150 lbs) to business addresses across the U.S.
      FedEx 2 Day 2 business days Yes All FedEx expedited orders are automatically marked as priority in our system. As long as the items are in stock, we print and ship them as quickly as possible.
      FedEx Standard Overnight Next business day – afternoon Yes
      DHL Expedited 3-6 business days Yes Similar to FedEx Smart Post, final delivery is completed by USPS.

      If I chose the Expedited FedEx shipping rate in checkout, do you also ship that order faster?

      Yes, we do! Expedited FedEx orders (FedEx 2 Day & FedEx Standard Overnight) are automatically bumped to the front of our fulfillment queue to assure best possible fulfillment time.

      FedEx also offers Basic shipping rates such as FedEx Ground (3-5 business days after fulfillment) and FedEx SmartPost (3-8 business days after fulfillment). Orders with these shipping rates will be fulfilled in standard time.